{"id":3994,"date":"2018-07-25T15:57:39","date_gmt":"2018-07-25T13:57:39","guid":{"rendered":"http:\/\/www.pharmathek.com\/?page_id=3994"},"modified":"2018-07-25T16:06:28","modified_gmt":"2018-07-25T14:06:28","slug":"assistance","status":"publish","type":"page","link":"https:\/\/www.pharmathek.com\/en\/assistance\/","title":{"rendered":"Assistance"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; columns_placement=&#8221;bottom&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^3998|url^http:\/\/www.pharmathek.com\/wp-content\/uploads\/2018\/07\/assistenza-clienti-neutro-1.jpg|caption^null|alt^null|title^assistenza-clienti-neutro|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221; enable_overlay=&#8221;enable_overlay_value&#8221; css=&#8221;.vc_custom_1532527572563{border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 200px !important;padding-right: 70px !important;padding-bottom: 25px !important;padding-left: 70px !important;}&#8221;][vc_column][vc_column_text css_animation=&#8221;fadeInRight&#8221; el_class=&#8221;font-soluzioni text-white&#8221;]<\/p>\n<p style=\"text-align: right;\">ALL THE ADVANTAGES<br \/>\nOF A TEAM<br \/>\nALWAYS BY<br \/>\n<strong>YOUR SIDE<\/strong><\/p>\n<p>[\/vc_column_text][vc_empty_space][vc_btn title=&#8221;&#8221; style=&#8221;flat&#8221; shape=&#8221;square&#8221; color=&#8221;default&#8221; align=&#8221;right&#8221; i_icon_fontawesome=&#8221;fa fa-angle-double-down&#8221; add_icon=&#8221;true&#8221; smooth_scroll=&#8221;true&#8221; link=&#8221;url:%23!%2Ftop-a|||&#8221;][\/vc_column][\/vc_row][vc_row el_id=&#8221;top-a&#8221;][vc_column offset=&#8221;vc_hidden-xs&#8221;][vc_empty_space height=&#8221;100px&#8221;]<div id=\"ultimate-heading-749369f967dc6e4b5\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-749369f967dc6e4b5 uvc-5542 head-section-title-h1-testo uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-749369f967dc6e4b5 h1'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h1 style=\"font-weight:bold;\">PHARMATHEK ASSISTANCE<\/h1><\/div><\/div>[vc_empty_space][vc_column_text el_class=&#8221;text-justify&#8221;]Choosing Pharmathek means not only relying on the technology of our solutions but also being sure to receive all the help you need from technicians ready to assist you at all times.<\/p>\n<p><strong>SPECIALIZED TEAM<\/strong><\/p>\n<p>Pharmathek\u2019s staffs receive specific and continuous training to meet all the needs of the automated pharmacy. The effectiveness of the intervention and customer satisfaction are constantly monitored to ensure a top-notch service.<\/p>\n<p><strong>SUPPORT 24\/7<\/strong><\/p>\n<p>Our technicians care about the satisfaction of our customers and of that of yours. The timely response to any unexpected event is part of the Pharmathek\u2019s philosophy, which translates into pharmacies\u2019 staff training and telephone assistance 24 hours a day, 7 days a week.<\/p>\n<p><strong>VIDEO SURVEILLANCE<\/strong><\/p>\n<p>The solution of a problem is often possible even before the problem manifests itself. For this reason, we have implemented an effective remote monitoring system that provides for the video surveillance of the installed robots, so that we can immediately be informed on any anomalies and operate in real time.[\/vc_column_text][vc_empty_space height=&#8221;100px&#8221;][vc_single_image image=&#8221;1479&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_empty_space height=&#8221;100px&#8221;]<div id=\"ultimate-heading-307969f967dc6e578\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-307969f967dc6e578 uvc-3342 head-section-title uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-307969f967dc6e578 h3'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h3 style=\"--font-weight:theme;\">PHARMATHEK ASSISTANCE<\/h3><\/div><\/div>[vc_empty_space][vc_column_text el_class=&#8221;text-justify&#8221;]Choosing Pharmathek means not only relying on the technology of our solutions but also being sure to receive all the help you need from technicians ready to assist you at all times.<\/p>\n<p><strong>SPECIALIZED TEAM<\/strong><\/p>\n<p>Pharmathek\u2019s staffs receive specific and continuous training to meet all the needs of the automated pharmacy. The effectiveness of the intervention and customer satisfaction are constantly monitored to ensure a top-notch service.<\/p>\n<p><strong>SUPPORT 24\/7<\/strong><\/p>\n<p>Our technicians care about the satisfaction of our customers and of that of yours. The timely response to any unexpected event is part of the Pharmathek\u2019s philosophy, which translates into pharmacies\u2019 staff training and telephone assistance 24 hours a day, 7 days a week.<\/p>\n<p><strong>VIDEO SURVEILLANCE<\/strong><\/p>\n<p>The solution of a problem is often possible even before the problem manifests itself. For this reason, we have implemented an effective remote monitoring system that provides for the video surveillance of the installed robots, so that we can immediately be informed on any anomalies and operate in real time.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_single_image image=&#8221;1479&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column offset=&#8221;vc_hidden-xs&#8221;][vc_cta h2=&#8221;Call now to request assistance&#8221; txt_align=&#8221;center&#8221; shape=&#8221;square&#8221; style=&#8221;flat&#8221; css_animation=&#8221;fadeInDown&#8221; el_class=&#8221;cta-numero-verde&#8221;]<strong><a href=\"tel:+39800303737\">800 303737<\/a><\/strong>[\/vc_cta][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row_content_no_spaces&#8221;][vc_column offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221; el_class=&#8221;full-width-no-padding&#8221;][vc_cta h2=&#8221;Call now to request assistance&#8221; txt_align=&#8221;center&#8221; shape=&#8221;square&#8221; style=&#8221;flat&#8221; css_animation=&#8221;none&#8221; el_class=&#8221;cta-numero-verde&#8221;]<strong><a href=\"tel:+39800303737\">800 303737<\/a><\/strong>[\/vc_cta][vc_empty_space height=&#8221;50px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; columns_placement=&#8221;bottom&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^3998|url^http:\/\/www.pharmathek.com\/wp-content\/uploads\/2018\/07\/assistenza-clienti-neutro-1.jpg|caption^null|alt^null|title^assistenza-clienti-neutro|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; bg_override=&#8221;ex-full&#8221; enable_overlay=&#8221;enable_overlay_value&#8221; css=&#8221;.vc_custom_1532527572563{border-top-width: 0px !important;border-bottom-width: 0px !important;padding-top: 200px !important;padding-right: 70px !important;padding-bottom: 25px !important;padding-left: 70px !important;}&#8221;][vc_column][vc_column_text css_animation=&#8221;fadeInRight&#8221; el_class=&#8221;font-soluzioni&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-3994","page","type-page","status-publish","hentry","description-off"],"_links":{"self":[{"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/pages\/3994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/comments?post=3994"}],"version-history":[{"count":3,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/pages\/3994\/revisions"}],"predecessor-version":[{"id":4002,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/pages\/3994\/revisions\/4002"}],"wp:attachment":[{"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/media?parent=3994"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/categories?post=3994"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.pharmathek.com\/en\/wp-json\/wp\/v2\/tags?post=3994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}