Dr. Domenico, what motivated you to install a robot in your pharmacy?
The decision to automate came from the desire to make our pharmacists’ work smoother and easier. Managing the inventory manually requires time and constant attention. Thanks to the robot, we now have a more streamlined, accurate, and less stressful process for the team.
Why did you choose Pharmathek?
Among the various options on the market, we chose Pharmathek for its proven reliability and recognized quality. It is a solid company with a reputation built on expertise and innovation, which gave us confidence from the very beginning.
How has daily work changed since installing the robot?
The difference was noticeable immediately. Inventory-related tasks have become simpler and faster. Pharmacists can now focus more on customer consultations without worrying about dispensing expired or incorrect packages. The robot works quietly, but its impact is clear: it allows us to work with greater peace of mind and confidence.
Let’s talk about expiry date management. How do you find handling this with the robot?
The time spent on expiry checks has drastically decreased, along with waste. The robot always selects the package with the nearest expiration date, optimizing stock usage and reducing the risk of having to discard unsold products.
What is your experience using the SINTESI robot?
Very positive. The touchscreen interface is clear, well-designed, and easy to use. The integration with the management software also works very well. Even though the robot is installed in the basement, operations flow smoothly from the counter upstairs. The technology is there but unobtrusive: it works discreetly yet extremely efficiently.
Regarding the logistics choice, would you position the robot in the basement again?
Absolutely. It was a strategic solution that allowed us to optimize space, especially in a pharmacy with limited size. For us, it was a perfect fit: functionality and logistics serving efficiency.
Would you recommend Pharmathek to other pharmacists?
Without a doubt. The investment has been fully rewarded, and the level of automation achieved has met all our expectations. Pharmathek proved to be a winning choice that I would confidently recommend to anyone looking to take their pharmacy to the next level.
