Doctor Lloris Carsi, what led you to robotize your pharmacy?
The need arose on the occasion of the renovation of the pharmacy. To achieve our design objectives, it was essential to include a robotic warehouse.
What led you to decide to rely on Pharmathek for the automation of your pharmacy?
Two factors: the qualities of the robot and the Pharmathek people. The latter because I found myself dealing with very competent professionals who increased my confidence in the project.
From the robot’s point of view, Pharmathek solution was the one that best suited my needs. Indeed, I believe without a doubt that the Pharmathek robot is the most versatile robotic warehouse on the market, suitable for any type of pharmacy.
Another point in favour of Pharmathek is the robot software: I think it is the most innovative on the market, my IT specialist confirmed it!
Do you think this robot has made a difference in your pharmacy?
Certainly. This system allows us to offer a better service to the customer by staying with him longer. It allows us to delegate the entire management of the stock to the robot, which undoubtedly reduces the margin of error.
Do you want to add something?
I want to share my experience with the technical service: it is spectacular, active and available 24 hours a day for any emergency. It is a service that never leaves you alone.
Doctor Lloris Carsi